South African rugged mobile computer distributor, Rugged Mobile, has recently supplied a fleet of Handheld Algiz RT8 mobile tablet computers to Ramjack Technology Solutions. These devices will be used to implement a mobile mining optimization platform at Wessels mine in the Northern Cape.
Contact Us NowRamjack specializes in creating technology solutions for mining operations by combining top-tier products with tailored, localized services. The company was tasked with implementing a Fleet Management System that leverages AI-based scheduling algorithms and adaptive technology to enhance productivity and safety, aiming to increase the tons mined per shift.
Based in Johannesburg, Rugged Mobile has been the authorized African distributor for Swedish manufacturer Handheld for over a decade. Ramjack approached Rugged Mobile with specific requirements for a rugged tablet:
The Handheld Algiz RT8 tablet met these requirements perfectly. With its MIL-STD-810G military standard rating, the Algiz RT8 can endure repeated drops, extreme temperatures, high altitudes, humidity, and exposure to water and dust. The 8-inch screen is chemically strengthened, optically bonded, and usable in bright sunlight and heavy rain.
“With every potential customer, we strive to understand precisely how the device will be deployed, the environment it will be used in, the minimum technical specifications required, and how the technology will function,” stated Arlin Visagie, Rugged Mobile’s Head of Business Development.
For several months, support teams from Handheld in Europe, Rugged Mobile in South Africa, and Ramjack’s technical teams globally collaborated to ensure the seamless integration of software and hardware. Once all parties were confident in the successful integration, Rugged Mobile delivered the order. Additionally, Rugged Mobile's CEO, Thomas Walters, personally conducted training for the Ramjack deployment team, covering both device usage and Handheld’s free MaxGo suite of software applications for more efficient device deployment.
Setting up new devices can be challenging, particularly when deploying multiple units. The Handheld MaxGo Android software suite simplifies this process by allowing settings to be saved once and applied across all devices, enabling quick and efficient deployment. The suite includes MaxGo Manager, Staging, Kiosk Home, and Kiosk Browser, making it easy to keep the Algiz RT8 tablet secure, focused, and highly efficient.
“This is definitely a value add for us as we can reduce time and errors when setting up the devices and monitor device vitals remotely,” said Shaconi Naidu, Ramjack Account Services Lead.
Pictured from left to right: Hugh Maleka - Execution Excellence Manager Ramjack, Thomas Walters – Rugged Mobile, Tefo Kometsi - Project Technician Ramjack, Arlin Visagie – Rugged Mobile, Shaconi Naidu - Account Services Lead Ramjack, Thabo Moremi - Project Technician Ramjack, Diego Romero - Ramjack.
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